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FAQ
Have questions?
Real questions deserve real answers. Find everything you need about our formulas, rituals, and policies below or reach out and we'll guide you personally.
Knowledge & Care Guide
Skin & Scalp Health
PranaGlow is designed for people who want skincare and haircare that support long-term health rather than quick cosmetic fixes. The formulas are created for those who value plant-based ingredients, consistent rituals, and products that nourish skin and scalp over time.
Skin can appear dull when the barrier is stressed or dehydrated. Environmental factors, lifestyle stress, and harsh products can all affect skin balance. Gentle cleansing, hydration, and supportive ingredients help restore a healthier looking glow.
Scalp health can be influenced by several factors including stress, environmental exposure, product buildup, and lack of nourishment. Supporting the scalp with gentle care and nutrient-rich ingredients can help restore balance over time.
Healthy hair and glowing skin begin with the condition of the scalp and skin barrier. The scalp supports hair follicles, while the skin barrier protects moisture and defends against environmental stress.
When these systems are supported with consistent care and nourishing ingredients, hair and skin can maintain strength, balance, and natural radiance.
At PranaGlow, the goal is not quick fixes but supporting the conditions where healthy hair and skin can thrive.
Brand & Ingredients
Health First Beauty means we prioritize skin and scalp integrity over trends. Our formulas are crafted to support balance, not overwhelm it.
We believe in health-first beauty. Our focus is on supporting skin and scalp balance over time, not quick cosmetic fixes. Real glow is revealed through consistency.
PranaGlow products are formulated and packaged in the United States with carefully selected partners who meet high standards for quality and safety. We prioritize ingredient integrity, responsible sourcing, and controlled production.
Most hair oils focus on surface shine. We focus on scalp health first — because healthy hair starts at the root.
PranaGlow is built on the principle of Health-First Beauty. That means every formula is designed to support your scalp's natural balance, strengthen the skin barrier, and work with your biology — not mask symptoms with heavy silicones or artificial fragrance.
Our blends draw from Ayurvedic wisdom and botanical science, made in small batches in the USA with full ingredient transparency. We don't promise overnight results because we're not built for that. We're built for the long glow.
A skintellectual is someone who loves skincare but also wants to understand the ingredients, formulations, and science behind the products they use. At PranaGlow, we support that mindset with transparent ingredient education, thoughtful rituals, and formulas created with purpose.
Yes. Full ingredient transparency is part of our commitment to health-first beauty. Each product includes a complete ingredient list so you can review every component before purchasing. We recommend performing a patch test before introducing any new skincare product into your routine.
Payments
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.
Yes, we take your privacy seriously. All transactions are processed through a secure, encrypted gateway to ensure your payment details are safe
From time to time, we offer special promotions to our community. Join our mailing list to stay informed.
Shipping & Returns
Orders are prepared within 2–5 business days. Once shipped, delivery typically requires an additional 3–7 business days,
depending on destination. Tracking details are sent as soon as your order leaves our studio.
At this time, we ship within the United States only.
Due to the nature of our products, we do not accept returns on opened or used items. Unopened products may be eligible for return within 30 days. Please review our full Return Policy for complete details.
If your order arrives damaged, contact us within 48 hours with your order number and clear photos of the product and packaging. If transit damage is verified, we will arrange a replacement.
If tracking shows delivered but you cannot locate your package, please check with neighbors or household members and contact the carrier directly. Once a package is marked delivered, we are unable to issue refunds or replacements for lost or stolen shipments.
Orders move quickly into processing. If you need to make a change, contact us immediately after placing your order. Once
fulfillment begins, changes or cancellations cannot be guaranteed.
Our Products
All PranaGlow formulas are cruelty-free and crafted without animal-derived ingredients.
We recommend beginning with a simple ritual designed to support balance and consistency. You can explore product
descriptions or reach out directly. We are happy to guide you.
Yes. Apply a small amount to a discreet area and wait 24 hours before full application to assess sensitivity.
Our formulas are developed in partnership with experienced cosmetic chemists using rigorously vetted, skin-compatible ingredients. We do not currently carry a formal dermatologist-tested certification, and we believe in being transparent about that. If you have a diagnosed skin condition or are under dermatological care, we always recommend consulting your provider before use.
Store in a cool, dry place away from direct sunlight. Keep bottles tightly closed to preserve freshness.
Our formulas are designed to be gentle and supportive of most skin types, including sensitive skin. Because every complexion is unique, we recommend a patch test before full use.
Our formulas are crafted with plant-derived ingredients. Any scent comes naturally from botanical extracts and essential oils.
If you are pregnant, nursing, or under medical care, please consult your healthcare provider before introducing any new skincare product.
Our skincare formulas are built around a core set of botanicals chosen for their proven benefits and the way they work together.
Blue Tansy Flower calms inflammation, soothes redness, and supports reactive and acne-prone skin — and gives our products their naturally rich color without dyes.
Butterfly Pea Flower is one of nature's most potent antioxidants. It strengthens the moisture barrier, improves firmness, and helps reduce fine lines over time.
Frankincense Oil appears across every skincare product for its ability to support cell regeneration, fade dark spots, tone the skin surface, and calm chronic inflammation.
Aloe Vera Leaf Juice delivers immediate hydration, gently unclogs pores, and reduces irritation — forming the base of our Cleanser and Moisturizer.
Vitamin E works as both an active antioxidant and a natural preservative across the range, supporting healing and formula stability without synthetic additives.
All formulas are free from synthetic fragrance, parabens, sulfates, silicones, and mineral oil. Any scent comes entirely from the botanicals themselves.
For the full ingredient list with benefits for each product, visit our Ingredients We Include page.
Yes. Our hair oil is formulated without sulfates, harsh detergents, or stripping agents, making it compatible with color-treated, relaxed, keratin-treated, and chemically processed hair.
In fact, many customers with chemically processed hair find our oil especially beneficial for restoring moisture and supporting scalp health between treatments. As always, we recommend a patch test before first use.
For best results, apply a small amount of PranaGlow Root & Scalp Strength Oil directly to the scalp and massage gently using your fingertips for 3–5 minutes. This stimulates circulation and helps the botanicals absorb effectively.
Use 1–2 times per week as a pre-wash treatment, leaving it on for at least 30 minutes or overnight before shampooing. Consistency is everything — most customers find a weekly ritual works best for long-term scalp and hair health.
PranaGlow formulas are free from:
- Parabens
- Sulfates
- Silicones
- Synthetic fillers
- Mineral oil
- Artificial fragrance
Any scent in our products comes naturally from botanical extracts and essential oils — nothing synthetic added.
Our formulas are rooted in Ayurvedic tradition and supported by modern botanical science. Key ingredients include
- Brahmi — traditionally used to strengthen hair at the root and support a calm, healthy scalp
- Amla (Indian Gooseberry) — rich in antioxidants, known for nourishing the scalp and supporting hair density over time
- Neem — a powerful botanical with natural clarifying and scalp-balancing properties
- Cold-pressed carrier oils — chosen for their ability to absorb without heaviness and support the skin barrier
Every ingredient is chosen with intention. You can find the full ingredient list on each product page.
Our formulas are created to support long-term scalp and skin health. Visible improvements vary, but most customers notice changes with consistent use over several weeks. Consistency reveals results.
Discontinue use immediately if irritation occurs. Because our products are personal care items, opened products are not eligible for return.